If the custom-made furniture you received does not meet or is wrong, please inform our after-sales service staff ASAP on before signing receipt. After verified, we will arrange to replace the new furniture for you.
If you received a damaged product, after verification, we would replace the damaged product if there were no dispute. We do not do replacement if the damage is not caused by the manufacturer’s fault.
If we received the delivery noted signed by the Buyer, we will not refund or return the product after the even
Delivery Policy
For domestic delivery is FOC
Delivery will be completed within 7 – 14 days
Delivery will be completed during the weekdays from Monday to Friday
Delivery time will be arranged in between 10am – 6pm
We will be calling you one day in advance on before delivery to confirm your available time
Additional $80.00 for delivery to Sentosa areas only
If we are experiencing a high volume of orders (During Peak Season), delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via chat or phone call
Service Policy
FREE Installation and FREE Assembly
Please note that we do not provide dismantle and disposal service
Please note that we do not provide reposition Buyer existing furniture without prior agreement
